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Terms of Service  
 
 

 

Terms Used
Thanks for visiting the website of Sublime Migration Services, Australia. The following terms and conditions apply to all accessing our website (http://www.sublimemigration.com):
  • “Sublime Migration Services”, “ SMS”, “we”,” our” and “us” means Sublime Migration Services located at Level 7, 91-Phillip St, Parrammatta NSW 2150, Australia.
  • “Valued client”, "Client", “Member”, "you", "your" or "their" means the individual visiting this Website.
  • “Service” means a personalised migration service provided by Sublime Migration Services for which you have paid mutually agreed fees to us.
  • “Working day” means a day on which banks are open in Sydney, Australia.
Website Access and License
  • You are given limited access to use this website for display on your computer, undertaking online  assessment printing and downloading material for personal use only provided you do not modify the website’s content.
  • No commercial or other use of the website is permitted.
Copyrights

All contents included on this Website and all software used on this Website are the property of Sublime Migration Service and our software suppliers. These contents are protected by Australian and international copyright and trademark laws.

Our Location

 

We are located at Level 7, 91 Phillip St, Parramatta NSW 2150, Australia. We are bound to work in accordance with prevalent legislation of New South Wales, Australia. We are not obliged to abide by laws of other countries or states.

 
Free Online Assessment Disclaimer

The information provided in “Free Online Assessment” provides an initial assessment of your eligibility for some commonly applied for visas of Australia. A number of presumptions are made at the time of the assessment including (but not limited to) the following:
  • Website visitors are not in Australia
  • They satisfy Health and Character criteria for Australian visas
  • They understand and agree to abide by Australian Values when they come to Australia
  • There can be mistakes in providing results of assessment due to problems in the software and programming, changes in Australian immigration law and policy, or any other reason. We are not liable to any consequences of actions following the use of our “Free online assessment” unless we provide you a written migration advice or a paid migration service.
The Information provided by you and Privacy

We collect information from clients in order to carry out our services and the information provided by clients is supposed to be true. We shall not be liable for any wrong or misleading information provided to us and its consequences. We store carefully the information you enter on our website or provide us in any other way.

Information Sharing

We may share the information provided by you with our employees, contractors, trainees, authorities related to the process for migration to Australia, regulatory authorities where law requires us to do so, authorities related to providing our services to you e.g Banking and Transaction service providers etc, to send you promotional and service offers.

Security

Whereas we take due care of your information in our Australian office, we are not liable for stealing of your information from any computer used by you and during the communication process through internet, post, fax, phone, courier, personal delivery, etc.
We do not process online payment through payment cards. The processing is carried out by ANZ Bank, Australia, which is a well known Australian bank and enjoys global reputation on security of its client information. Therefore, we are not liable to any information stealing resulting from online payment process.

Web-Links

We have provided some web-links in this website for your knowledge. We are not responsible for the accuracy or the privacy practices of these web sites.  

Delivery and Completion of Service
 
Our services to clients shall start from the day we intimate to client in writing, after receiving correct payment for the service. We are not bound to provide services to any clients unless we agree to. The terms for completion of the service are given below:

“Do It Yourself Visa Application Service” shall be deemed completed on the day we send the client Advice on how to proceed with visa application.

“Detailed Review of Your Unsuccessful Self-Assessment” shall be deemed completed on the day we send the client Advice on his/her unsuccessful self-assessment of Advice on how to proceed with visa application.

“Personal Immigration Advice over telephone” shall be deemed completed on finishing of telephone call from our side.

“Comprehensive Visa Application Service” shall be deemed completed on lodging of visa application with Department of Immigration and Citizenship.

Payment for Our Services

Payment from clients shall only be recognised after it reaches our business account or any other nominated account. Payments shall be deemed correct if they match our payment amount and schedule conveyed to the client. We shall not be responsible to provide services to clients if agreed payment for our services is not received by full amount on a schedule conveyed to the client. Our contract with clients shall be deemed finished if client does not make payments in our accounts by due date. However, Sublime Migration Services can consider giving grace- time for making of the payments on individual basis.

Guarantee of Visa

We are authorised to assist and advise people on matters of Australian migration and are governed by “Code of Conduct” for Registered Migration Agents. We do not provide guarantee for grant of visa to any of our clients. the final decision on all visa applications rests with Department of Immigration and Citizenship, Australia.

Refund Policy

 We have a policy to refund payments from clients if we receive refund request in our Australian office in writing from the client within 24 hours (excluding holidays, when our office is closed) of making payments. We are not obliged to cater for refund requests after 24 hours of the payments. When we make refunds, we shall deduct payment processing fees incurred on online payments and shall refund remaining amount only.

 
 
Termination of Services

We reserve the right to terminate the agreement to provide services due to any reason to any clients at any time. Termination includes cancelling your ability to have full or partial access to this Website and/or any other service provided to you by us.

Complaints

Any complaints for not meeting the client expectations must be sent in writing. If a resolution cannot be achieved, the client's complaint will be escalated through to Management. All decisions made by Management are final.
 
  
Submissions for DIBP and Review Tribunals
We have a team of experienced lawyers, migration agents and technical writers to prepare winning submissions for different visas (e.g. Subclass 457, 187, 186, etc) and review appeals at the AAT. What makes us different from other writers in the market is our knowledge of Migration Law and our professional experience of dealing with Department of Immigration, Review Tribunals, Courts, and other authorities.
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The Colours of Australia
All Australians have the right to express their culture and beliefs and to participate freely in Australia's national life while respecting the Australian law. Everyone is expected to uphold the principles and shared values that represent and support Australia's way of life. These include dignity and freedom of individuals, freedom of speech and religion, democracy, equality, and respect of law.
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Significance of 05 Nov 2011
This date is important for International students in Australia planning to live beyond their student visa with full work rights. Graduate Visa, subclass 485, is the popular way followed after completion of Australian study. Students, who applied for their first Student Visa before 05 Nov 2011, can only avail Graduate Work stream of this visa and need to have their occupation listed in Skilled Occupation List.
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